Frequently Asked Questions
Everything you need to know about shopping with Tjori
What kind of products does Tjori offer?
Tjori offers a curated collection of handcrafted ethnic wear, jewelry, footwear, home decor, and wellness products inspired by traditional Indian craftsmanship.
How long does shipping usually take?
Domestic orders typically arrive within 5-7 business days, while international shipping can take 10-15 business days depending on the destination and customs processing.
What is your return and exchange policy?
We accept returns and exchanges within 7 days of delivery, provided the items are unused, unwashed, and have all original tags intact. Please note that certain customized items are final sale.
Are your products truly handmade?
Yes, we pride ourselves on collaborating with local artisans across India to bring you authentic, handcrafted products that preserve traditional techniques like block printing, embroidery, and metalwork.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within India.
How can I track my order?
Once your order is shipped, you will receive an email and SMS with a tracking link and a unique AWB number to monitor your package in real-time.